Boomerang payments: deposits, withdrawals and what they actually cost

• Boomerang
• Boomerang payments

Boomerang supports deposits by credit card, bank card and bank transfer, and names Neteller and Skrill in its bonus exclusions. Withdrawals clear through the same routes, with VIP-tier limits determining how much you can take out per transaction, per day and per month. Processing takes up to 96 business hours from the request, and verification is required before your first payout.

The money out, and how long that really takes

Withdrawal requests are processed within 96 business hours after you submit them, or 96 business hours after your last withdrawal was paid out — whichever comes later. The financial department works 6 AM to 5 PM GMT, Monday to Friday, so a Friday afternoon request starts counting on the following Monday.

You can have a maximum of 3 pending withdrawals on your account at any time. Once one clears, you can request another.

Your VIP level sets the per-transaction, daily and monthly ceilings. At the starting Wooden tier, limits are 500 EUR per transaction, 500 EUR per day and 7,000 EUR per month. The top Golden tier raises those to 1,700 EUR per transaction, 5,000 EUR per day and 75,000 EUR per month. Every tier between adjusts those three figures upward as you climb.

VIP Tier	Per Transaction	Per Day	Per Month
Wooden	500 EUR	500 EUR	7,000 EUR
Stone	1,000 EUR	2,000 EUR	25,000 EUR
Bronze	1,000 EUR	3,000 EUR	30,000 EUR
Silver	1,500 EUR	4,000 EUR	50,000 EUR
Golden	1,700 EUR	5,000 EUR	75,000 EUR

Those figures are for EUR accounts. Boomerang publishes equivalent limits for 16 other currencies, each scaled to its own transaction, daily and monthly caps at every tier.

What the operator charges

Deposits and withdrawals carry no stated fee from our side. However, if your total wager on deposited funds falls short of the deposit amount — the x1 rollover requirement — we reserve the right to cancel winnings and keep a 10% commission (minimum 0.5 EUR) to cover payment expenses. That commission rises to 15% if you funded the account by bank card or bank transfer.

Exception: in Japan, live casino games require a x5 rollover before withdrawal.

We also enforce a minimum monthly wagering threshold of 20 EUR. If you have not met that total within the calendar month of your withdrawal request, we may decline the request.

Accounts inactive for 180 days incur a monthly administration fee of 5 EUR, deducted until the balance reaches zero.

The ceilings nobody mentions until you hit one

Beyond the VIP-tier caps, two other limits shape what you can take out. The pending-withdrawal cap — 3 at once — means you cannot stack more requests while earlier ones are processing. If you are trying to clear a large balance, that ceiling forces you to wait for each batch before submitting the next.

The 96-hour clock resets after every payout, not after every request. If you withdraw on Monday and again on Wednesday, the Wednesday request does not start its own 96-hour window until the Monday one has been paid. For players moving money frequently, that sequencing adds days to the total time.

Your VIP tier adjusts automatically based on betting activity over the preceding 90 days. A single month without active play drops you to the lowest level, which cuts your monthly limit from 75,000 EUR to 7,000 EUR if you were at Golden. The tier you hold when you request the withdrawal is the one that applies.

The money in

We accept credit cards, bank cards and bank transfers. Our bonus terms exclude Neteller and Skrill from welcome-offer eligibility, confirming those e-wallets are available but treated separately for promotional purposes.

Deposits are credited immediately for cards and e-wallets. Bank transfers take longer — typically 1–3 business days depending on your bank.

We set minimum and maximum deposit amounts at our discretion, and those limits may vary by currency and payment method. No published minimum exists in the terms, so the floor is determined per transaction.

Requesting a payout

1. Log in and open the cashier.
2. Select the withdrawal option and choose your method — card, bank transfer or e-wallet.
3. Enter the amount. Check that it falls within your VIP tier's per-transaction ceiling.
4. Submit the request. If this is your first withdrawal, our team will ask for verification documents before processing it.
5. Wait for the 96-hour processing window to complete. The payout reaches your account after that, with the final leg depending on your bank or payment provider.

Proving who you are

We use verification procedures to confirm identity, age and residence both before and after you deposit, and before you withdraw. The process is not optional — every licensed operator enforces it.

You will be asked to provide:

• a valid identity document (passport, national ID or driving licence)
• proof of residence issued within the last 3 to 6 months (utility bill, bank statement or council tax notice)
• proof of ownership of your payment method (a photo of the card showing the last four digits, or a screenshot of your e-wallet account page)
• transaction history covering the last 1 to 3 months (bank or e-wallet statements, or credit-card records)

Documents must be submitted within 30 days of our request. Verification is usually completed within 10 days after you have answered in full, though our FAQ states it typically takes 24 to 48 hours.

We reject documents that are expired, damaged, incomplete, modified, of poor image quality, or submitted as scanned or screenshot copies rather than originals. If a document is refused, you will be told why and asked to resubmit.

When a payout is late or refused

The most common hold-ups are incomplete verification, a pending request already in the queue, or wagering that has not met the x1 rollover requirement. If your withdrawal is delayed or declined, contact our support team at [email protected] with the transaction date, the amount and the method you used. That information lets us trace the request and explain what is blocking it.

Refunds are considered only if you contact support within 24 hours of the transaction. After that window, the request is treated as final.

If you believe a decision was made in error, escalate through the same support channel. We cannot act on complaints sent to third parties before we have been given the chance to address them directly.

Gambling should stay enjoyable. If managing deposits and withdrawals ever feels like a chore rather than part of the entertainment, free and confidential help is available at BeGambleAware.org or by calling the National Gambling Helpline on 0808 8020 133. You must be 18 or over (18+) to use this site.

Last updated: 23 October 2026